Privacy Policy

Last updated: April 13, 2026

1. Who We Are

Ink Link Platform Studio ("we", "us") operates the WrapFlo, DesignFlo, InstallerFlo, and SignFlo platforms. This policy explains how we collect, use, and protect your data.

2. Data We Collect

Category	Examples	Why
Account info	Name, email, phone, city, business type	Create and manage your account
Business data	Estimates, customers, vendors, materials, projects	Provide the Service
Network data	Profile, jobs, applications, messages, reviews	Operate the marketplace
Payment info	Processed by Stripe — we never see your card number	Process subscriptions and customer payments
Usage data	Pages visited, features used, device type	Improve the Service

3. How We Use Your Data

Provide, maintain, and improve the Service
Process payments via Stripe
Send transactional emails (estimates, invoices, notifications)
Send trial reminders and subscription-related emails
Operate the WrapFlo Network (profiles, jobs, messaging)
Comply with legal obligations

4. What We Don't Do

We do not sell your data. Ever.
We do not share your data with advertisers
We do not use your business data to compete with you
We do not read your messages (only stored for delivery)

5. Third-Party Services

Service	Purpose	Their Privacy
Supabase	Database & authentication	supabase.com/privacy
Stripe	Payment processing	stripe.com/privacy
Resend	Email delivery	resend.com/privacy
Vercel	App hosting	vercel.com/legal/privacy-policy
Railway	API hosting	railway.app/legal/privacy

6. Data Retention

Active accounts: data retained while account is active
Deleted accounts: data anonymized immediately, purged after 30 days
Cancelled subscriptions: data retained (read-only access) until account is deleted

7. Your Rights

You have the right to:

Access your data (Settings page shows all stored info)
Edit your data (Settings page)
Delete your account (Settings → Danger Zone)
Export your data (contact us for a full export)
Opt out of non-essential emails (contact us)

8. Security

We use industry-standard security measures: encrypted connections (HTTPS), hashed passwords (bcrypt), token-based authentication, and role-based access control. However, no system is 100% secure.

9. Children

The Service is not intended for users under 18. We do not knowingly collect data from children.

10. Changes

We may update this policy. Material changes will be communicated via email. Continued use constitutes acceptance.

11. Contact

Privacy questions? Contact us at info@inklinknh.com.